ACCEPTANCE OF ORDERS
(A) SLK Print contracts for the supply of goods and/or services only subject to these terms and conditions and all terms and conditions in the customer's order or enquiries inconsistent therewith shall be deemed ineffective.
(B) Acceptance of the customers order takes place when an order confirmation – email/fax/written is despatched to the customer, or preliminary work is undertaken on the customer's instructions.
(C) We reserve the right to decline any order without giving any reason.
DISCLAIMER
SLK Print disclaims to the maximum extent permitted by law all representations, warranties (express or implied) regarding products, services, quantities, pricing, graphics, software, information, published on our web site, in our buying guides or in any other form or location. Data is constantly updated and therefore is not necessarily accurate, current or complete. Provision of the products, services, software, information is on an "as is" basis. In particular SLK Print disclaims without limitation, warranties of merchantability, fitness for purpose, non-infringement.
VAT
Value added tax will be charged, if applicable, at the rate ruling on the date of supply whether or not included on the quote, order, invoice.
SUPPLY OF DESIGN DATA
A charge may be made to cover any additional work involved where the design data supplied or specified is not clear, legible, or in the prescribed format/specification to produce satisfactory results. Where design data is so supplied or specified, responsibility will not be accepted for imperfect work caused by defects in the supply, format or specification. Where we are aware defects in the data are so severe and cannot be remedied we will halt further processing awaiting your instructions. The work to this point will be chargeable if deemed necessary at our discretion.
PROOFS
Proofs of all work may be submitted by email for customer's approval and we shall incur no liability for any errors not corrected and communicated by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged extra.
COPYRIGHT
Unless negotiated and agreed in writing, the copyright of General Artwork, Commissioned Artwork and Illustrations belongs to SLK Print, except where the whole printed product design is uploaded, transferred to us by the customer or designed by the customer.
COMPANY IMPRINT
Unless otherwise specifically requested in writing all designs will carry our company imprint, which will be positioned at our discretion.
DELIVERY AND PAYMENT
SLK Print will make the premium surcharge, but will not be bound by any guarantee. We entrust delivery of your goods to third party carriers, whose services we select on the basis of value for money. Their performance is carefully monitored and if we find they are falling short of their advertised claims and the situation cannot be remedied we will cease to use their services. The percentage of failures to successes in meeting service levels are contained within reasonable limits and if your goods do not arrive on time this is a regrettable but not usual event for which we will not be held liable.
(A) Delivery of work shall be accepted when tendered and thereupon or , if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.
(B) Unless otherwise specified the price quoted is for delivery of the work to the customer' s address as set out in the order. A charge may be made to cover any extra costs involved for delivery to a different address.
(C) Should expedited delivery be agreed, extra may be charged to cover any overtime or any other additional costs involved.
(D) Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days we shall then be entitled to payment for work already carried out, materials specially ordered and any other additional costs including storage.
CLAIMS
Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to us and the carrier within three working days of delivery ( or in the case of non-delivery within 28 days of despatch of the goods ) and any claim in respect thereof must be made in writing to us and the carrier within seven clear days of delivery( or in the case of non delivery, within 42 days of despatch ). All other claims must be made in writing to us within 28 days of delivery. We shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that.
(A) it was not possible to comply with the requirements and
(B) advice (where required) was given and the claim made as soon as reasonably possible.
LIMITATION OF LIABILITY
The sole liability of SLK Print in respect of any defect in, or failure of any goods or services supplied or for any shortage in the quantity of goods delivered or for any loss, injury attributable directly or indirectly thereto is limited to i) making good by replacement or ii) repairing defects or failures which under proper use appear therein.
(A) Without prejudice to the foregoing, SLK Print shall in no circumstances be liable.
(B) For any indirect or consequential loss (including without limitation loss of production, loss of profit or liability to third parties) suffered or incurred by the customer.
(C) For any loss or damage in excess of the contract price for the goods or part thereof in respect of which a claim is made. We shall not be liable for any loss to the customer arising from delay in transit of their goods.
MATERIALS/DATA SUPPLIED BY THE CUSTOMER
(A) We may reject any paper, plates, data, media or other materials supplied or specified by the customer, which appear to us to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged
(B) Responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
INSOLVENCY
If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, we without prejudice to other remedies shall
(A) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to us, and
(B) in respect of all unpaid debts due from the customer we have a general lien on all goods and property of his in our possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property in such manner and at such price as we think fit and to apply the proceeds towards such debts.
ILLEGAL MATTER
(A) We shall not be required to print or design any matter, which in our opinion is or may be of an illegal nature or any infringement of the proprietary or other rights of any third party.
(B) We shall be indemnified by the customer in respect of any claims costs and expenses arising out of any libellous matter or any infringement of copyright, patent, design of or any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall extend to any amounts paid on a lawyer's advice in settlement of any claim.
LITHOGRAPHIC PRINTING
We may entrust part/all lithographic work to third party/ies, whose services we select on the basis of value for money, distinction of printing quality and excellence of service. Their performance is carefully monitored and if we find they are falling short of their advertised claims and the situation cannot be remedied we will cease to use their services.
FULL COLOUR PRINTING
Every effort will be made to obtain the best possible colour reproduction on customer's work but because of the nature of the processes involved, we shall not be required to guarantee an exact match in colour or texture between the customer's photograph or transparency, monitor display – local or over the internet, colour proof and the printed article.
LAW
These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.
